Once you complete and send the email you join a queue of other customers all of whom consider their problem a priority hence why mods reply in order email received to ensure everyone is treated equally. At present it is really busy with referrals it is taking about 7 working days for mods to contact you either by phone or email
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
