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Goku1047
Beginner
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Message 1 of 2

BT Infinity 2 random slow down

So I've had BT infinity 2 for a good part of two years now and recently I've started having slower internet, getting download speeds of 0.89mbps but upload speeds of 10.63mbps.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Infinity 2 random slow down

can you enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html

 

if you have a hh5 can you go to troubleshooting then helpdesk and post 1-12

 

can you rumn btspeedtester and when first test completes then run diagnostic test and post results

 

btspeedtester



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