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Aspiring Contributor
477 Views
Message 1 of 10

BT Infinity 2 speed drop from 77 to under 50

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9 REPLIES 9
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Aspiring Contributor
476 Views
Message 2 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

Bt wholespeed test is under 50 but ping and upload are still good, this is a wired connection

Screenshot_6.png

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Sage
463 Views
Message 3 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

Does this happen all day or just at certain times? Other than the speed drop is it causing you any problems?

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Aspiring Contributor
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Message 4 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

All day for 3 days

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Distinguished Sage
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Message 5 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

Have you tried a reboot?
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Distinguished Sage
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Message 6 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

noise margin looks high possible DLM action
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Distinguished Sage
432 Views
Message 7 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

Unlikely. Doesn't seem to be a banded profile.

Could have been a noise spike which caused the lower sync.

Max attainable is massive, so no line fault present.

I'd attempt one reboot.
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Aspiring Contributor
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Message 8 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

I rebooted it a couple of times 

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Aspiring Contributor
409 Views
Message 9 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

how can this be fixed?

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Moderator
Moderator
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Message 10 of 10

Re: BT Infinity 2 speed drop from 77 to under 50

@olivergough Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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