I'm going to order BT Infinity I (up to 38) soon and i'm slightly confused.
I was under the impression that the house master socket faceplate needs to be upgraded, but when trying to order online it says that an engineer only needs to come out if I get BT infinity II?
Can anyone shed any light
the set up for infinity 1 is the same as infinity2 so you will need an engineer vist to install the new faceplate no matter if it is 1 or 2 you are ordering
NeilO - Does that mean I need to change the faceplate myself, so I will need ot invest in a punchdown tool?
I was checking that link earlier, which is why I posted this as i'm slightly confused.
No there is no need to change the faceplate as micro filters will be provided. Basically it will work the same as an ADSL set up, all the work is done externally then you fit the filters and Hub 5 yourself. My understanding is that you will be notified once the work has been done on the activation day to let you know when it's ok to connect the new equipment.]
Out of curiosity exactly why now does an Infinity 2 need a new faceplate and Infinity 1 doesn't - they presumably are using identical line and modem connections.