unsure if anyone can throw any light on this but we are in the ispswich area and i have lost one of my two infinity lines.
when i call 0800 030 4793 to report it it has a recorded message stating due to issues they are not taking calls. if i call 0800 800154 they put me back to the same number and it is frustrating.
i have checked for outages and there does not appear to be any local issues??????
anyone help? had the line refreshed, restarted the router, NOTHING.
with 2 infinity connections are you a business customer? if so this is a residential forum and you should post here https://business.forums.bt.com/