Recently I had FTTP/FTTH installed at my house and I have BT Infinity Option 4 300mbps. So far the connection hasn't even gone over 90mbps (normally runs between 50mbps and 80mbps) and I have now already paid my first bill and not even got half of the god **bleep** speed that I am paying for.
When will the speed be sorted? There is no point in me paying that money for Infinity Option 4 when I could just pay much less for the other packages and get the same speed I am getting now!
Installation was finished and activated on 16/06/2014.
Edit - BT Speed check: http://i.gyazo.com/e298bb6ba33b3ee7422ab476124eabaa.png
Just so you are aware I am using the Home Hub 5, connected to my PC via Ethernet cable using Gig-E port.
Anybody here have any clue as to what is going on? Starting to regret switching to BT already.
Still can't believe that I just paid £65.99 for 10 days of BT Infinity that isn't even 16% of the speed I am paying for...
you need mod help they will post a contact us link when reading this
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
Send us an email by filling out the contact the mods link in my profile, we can investigate from there for you.