I'm thinking about moving over to BT Infinity, but have a question about the install before I do.
I live in a new build property that has an external NTE master socket (XNTE). There are no master sockets located on the inside of the property - all are extensions only.
Does anyone know how BT will install Infinity with this setup? Will they install a new internal NTE - if so can I choose where that should be?
I've called BT 4 times now and each time I've got a different answer ranging from the install can't be done to they will install a new master socket. Just wanted to get an idea of what the real answer is!
As far as I am aware they will bring the socket indoors as the external socket can not have the vdsl faceplate fitted, wrong type of box for fitting. They will get it sorted for you without any problems.