Hi guys
For a while my internet would disconnect frequently causing the orange flashing light of doom on homehub 5. This would cause slight speed fluctuation but nothing too bad.
I purchased an openreach modem as had been suggested on several similar posts I have read. This seemed to sort things out and that stayed connected since 28/12/16.
Forward to today, I was out of contract so upgraded to 80meg Infinity with a guarenteed minimum of 59meg. Speedtest today still saying 28meg. I understand there is a 10 day settling period so it may increase but my upload speed inreased from 8meg to 15meg so looks like I have definitely been switched over.
I have read a few other posts regarding speed and the hub stats. Since switching to openreach modem I cannot seem to view any meaningful data off the HH. How can I get this info?
Also I have ordered an ethernet adapter to run some speed tests as I only have a macbook with wifi only currently. Currently only wired connection is Xbox One and this is seeing a speed of 27.1 D 15.31 U.
Would the upgrade potentially reset the DLM if this is a factor or would my connection still remain capped?
Thanks
Dom
If you have an Openreach modem the stats will be held in that, not the HH. If it is an Huawei 612 it is a trivial matter to unlock it. See http://www.kitz.co.uk/routers/hg612unlock.htm There is no 'settling in' period.
See my reponse here regarding DLM resets.
The xDSL line stats are only available in the modem. Do you know what model of OR modem it is and whether it's 'unlocked'?
If it's unlocked then you can 'telnet' to the IP address assigned to it or you can use something like DSLstats to monitor.
If it's not unlocked and it's the Huawei HG612 3B then there's details of how to unlock at Kitz. See Huawei HG612 FTTC Modem & Line Stats. The ECI variant is not so easy to unlock.
EDIT: @licquorice.... you're like lightning on that keyboard!!!
Regards
Wow
Thanks for the speedy responses.
It is the HG612 so i will look into getting it unlocked.
Just looking at hub settings the 'internet' tab is saying it has been conected for 16hours and 'connection' tab is saying 12.5 days. Could this be due to upgrade or do I still have issues with HH?
Cheers
I don't recall exactly which of those values is reset at what time. There is an unexplained issue with some of the Hub 5 where they seem to drop the WAN connection, but it's unclear why.
You should be able to see what went on 16 hours ago by looking in the log (Troubleshooting -> Event Log). Filter on WAN and post them up here.
Regards
Here is its:
00:54:10, 10 Jan. | CWMP: HDM socket closed successfully. |
00:54:10, 10 Jan. | CWMP: HTTP authentication success from pbthdm.x.x.x |
00:54:09, 10 Jan. | CWMP: HDM socket opened successfully. |
00:54:08, 10 Jan. | CWMP: session completed successfully |
00:54:08, 10 Jan. | CWMP: HDM socket closed successfully. |
00:54:07, 10 Jan. | CWMP: HTTP authentication success from pbthdm.x.x.x |
00:54:06, 10 Jan. | CWMP: HDM socket opened successfully. |
00:54:06, 10 Jan. | CWMP: HDM socket opened successfully. |
00:54:03, 10 Jan. | CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username |
00:54:02, 10 Jan. | CWMP: Session start now, server: pbthdm.x.x.x, Event code: |
00:54:01, 10 Jan. | CWMP: Initializing transaction for event code 4 VALUE CHANGE |
00:53:40, 10 Jan. | NTP synchronization success |
00:53:25, 10 Jan. | NTP synchronization start |
00:53:22, 10 Jan. | WAN connection ETH connected |
00:53:21, 10 Jan. | PPP IPCP Receive Configuration ACK |
00:53:21, 10 Jan. | PPP IPCP Send Configuration Request |
00:53:21, 10 Jan. | PPP IPCP Receive Configuration NAK |
00:53:20, 10 Jan. | PPP IPCP Send Configuration ACK |
00:53:20, 10 Jan. | PPP IPCP Receive Configuration Request |
00:53:20, 10 Jan. | PPP IPCP Send Configuration Request |
00:53:20, 10 Jan. | PPP CHAP Receive success : authentication successful |
00:53:19, 10 Jan. | PPP CHAP Receive Challenge |
00:53:18, 10 Jan. | PPP LCP Receive Configuration ACK |
00:53:18, 10 Jan. | PPP LCP Send Configuration ACK |
00:53:18, 10 Jan. | PPP LCP Receive Configuration Request |
00:53:17, 10 Jan. | PPP LCP Send Configuration Request |
00:53:08, 10 Jan. | WAN connection ETH disconnected |
00:53:04, 10 Jan. | PPP LCP Send Termination ACK |
00:53:03, 10 Jan. | PPP LCP Receive Termination Request (NONE) |
I have noticed there is alot of this too:
18:31:12, 10 Jan. | Receive a DHCP request |
What do they mean?
Thanks
The PPP LCP Receive Termination Request seems to be an ongoing unexplained phenomenon of the HH that results in a line re-sync. The DHCP requests are just your devices requesting an IP address from the hub.