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martinlovell
Beginner
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Message 1 of 5

BT Infinity Speeds - Terrible

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Hi all,

 

Contact BT this morning as the speed test on their website was showing 39.9MB being sent to my house, my wireless connection was only picking up 16MB although I have a GB wireless card - connected by ethernet cable and got 20MB, went through all the tests and they raised a fault on my line.

 

Just checked and they are saying this is not fixed but the BT wholesale speed test is showing 21MB - surely there is something wrong if they are saying I should be acheiving 39MB but I can not with the equipment they have provided to me?

 

Any answers?

 

Martin

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4 REPLIES 4
arworsfold
Beginner
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Message 2 of 5

Re: BT Infinity Speeds - Terrible

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similar here I only get between 5 and 8 mbs and live over the road from the exchange . Robbing ba.....ds

 

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ray_dorset
Distinguished Guru
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Message 3 of 5

Re: BT Infinity Speeds - Terrible

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Sounds like you are running Wireless-G not Wireless-N.
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martinlovell
Beginner
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Message 4 of 5

Re: BT Infinity Speeds - Terrible

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YES RESULT - went out and got a TPLink Wireless N USB adapter, changed my home hub channel to channel 1 and am now getting 36MB over wireless to my machine.

 

Ray your are a legend - thank you so much for your advice - I am a very happy person now.

 

Cheers

 

Martin Smiley Happy

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ray_dorset
Distinguished Guru
316 Views
Message 5 of 5

Re: BT Infinity Speeds - Terrible

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Nice one 😉
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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