cancel
Showing results for 
Search instead for 
Did you mean: 
jfsfoster
Contributor
519 Views
Message 1 of 8

BT Infinity. Was perfect. Continues to degrade daily.

I have had BT Infinity 2 since 16th May 2012. For a year I had rock solid speeds and an IP Profile of 79Mb/s. In the past few weeks my IP Profile and hence speed has decreased firstly to 69Mb/s, then 62Mb/s and currently 58Mb/s. I live on a new estate with new copper wiring. The two street cabinets are 50 metres from my master socket. 

0 Ratings
7 REPLIES 7
MedicUK
Contributor
503 Views
Message 2 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

I can only imagine the more people who take up fibre on your cabs the speed will reduce?

0 Ratings
Distinguished Sage
484 Views
Message 3 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

Hi

The reason your speed has dropped is most likely because of a noise issue or crosstalk  this has caused the DLM to reduce your IP profile to stabilise the line 

0 Ratings
Highlighted
jfsfoster
Contributor
469 Views
Message 4 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

I believe that my line is shielded and braided. So why should there be crosstalk?

0 Ratings
Guru
462 Views
Message 5 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

I don't think it is shielded and braided all the way from the cabinet to your exchange home.  There is certainly lots of discussion about crosstalk here and on Thinkbroadband as number of FTTC installs ramps up.

 

edited, thanks for the correction legitimise_sailing

0 Ratings
Distinguished Expert
457 Views
Message 6 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

It's fibre from the cabinet to the exchange actually.

lol

--
To say thanks for a helpful answer, please click the white star
0 Ratings
Deathtrap3000
Recognised Expert
436 Views
Message 7 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

Its definitely not shielded. And theres not many twists in it, just enough.

0 Ratings
jfsfoster
Contributor
312 Views
Message 8 of 8

Re: BT Infinity. Was perfect. Continues to degrade daily.

It's been three days since I emailed the mods. The enquiry reference number is xxxxxx-xxxxxx. Please help.

0 Ratings