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Aspiring Contributor
170 Views
Message 11 of 14

Re: BT Infinity activated but only in BT imagination

Within the last hour from now on speed jumped like it would be unlocked out of a sudden. DL is around 55+, UP is 17+. Did somebody fix it magically on Sunday evening or was it really a stabilisation period?
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Distinguished Sage
Distinguished Sage
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Message 12 of 14

Re: BT Infinity activated but only in BT imagination

It certainly wasn't 'a stabilisation period'. It was possibly a capacity issue that has been fixed by BTWholesale.

 

Your download speed is still lower than it should be considering your sync speed though.

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Moderator
Moderator
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Message 13 of 14

Re: BT Infinity activated but only in BT imagination

Hi @Bartlomiej,

 

Thanks for letting us know the connection  has improved. You should see a further improvement if it remains stable. Keep us posted on how you get on.

 

Cheers

 

David

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Aspiring Contributor
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Message 14 of 14

Re: BT Infinity activated but only in BT imagination

Hi, unfortunately I'm back on the old speeds, I don't see any change but the speed was ok last time when I wrote. Should I keep monitoring it or will somebody try to help?

 

speedtest2.jpg

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