Could anybody shed any light on this for me as I am getting no where with the "amazing customer service"
Had infinity installed 2 weeks ago and no problems at all getting started and everything however my problem is the download speed I am getting. I am getting 40MBPS at the hub and hard wired it remains that which is fair enough but lets be honest in this day and age not many of us have a computers hard wired! So my point being that when I use it wireless with the hub BT supplied, I am lucky to get 18MBPS. Now I know the rate won't be as good over wireless as it would be hard wired but surely this is not acceptable? Is there anybody out there getting the same treatment? The call centre said there must be interference like a socket or a lamp, I said I hope you are joking as I am an electrician and I know for a fact that there would be no issue.
If anyone could help I would really appreciate it as I do not want to go down the cancellation route
The OP's real-time attainable wireless rate would point towards a wireless g network card. With wireless g there's not much you can do to get much more speed.
Wireless N has a max of 300 if dual band which will give a real-time attainable of about 220-250Mbps due to the overheads involved.
A single band wireless N will give a max of 150Mbps with a real-time attainable of about 80-110Mbps.
5GHz would give more channels with less interference at a cost of range