I recently received a letter letting me know that my local cabinet has been upgraded to fibre and I would be able to receive BT Infinity. As you can see below, Openreach confirms that it is now fibre enabled.
However, I've tried multiple times to upgrade to BT Infinity but BT keep telling me that it is not available, only their regular broadband is.
I decided to do some digging and started searching other addresses close to mine to see if they can receive BT Infinity and found that the street next to mine can but I cannot!
And as you can see by the GoogleMaps shot below, these streets are directly next to eachother!
Should this be happening? I am going to contact BT today to see what they say but I believe excluding a single street from having fibre is completely ridiculous!
I've just had a quick check and yes, it looks like I'm connected to the same cabinet.
looks like you can get faster broadband which is the same as infinity but for customers where conenction speed is 15mb or less.
if you are existing bt customer then try options team on 0800800030 and see if you can upgrade tp faster broadband - assuming that is better then your current adsl connection
Apologies, I thought that was an adsl speed estimation.
But why can't I get the same as my neighboring streets? There is a street just up past the M62 which can get up to 40mps and they are further away from the exchange?
Your line is longer than theirs from the cabinet and the longer the line, th more the speed degrades. It's simple physics.
as you can see from graph how vdsl drops speed far faster than adsl of distance