the installation of fibre is nothing to do with your ISP Bt Retail but is controlled by openreach - although a BT group company there is no preferential information given to your ISP. you would have obtained the same estimated dates regardless of ISP you chose.
The dates were given in good faith and you were not misled by your ISP
that is up to you but 12 months ago all the ISPs would have told you exactly the same timescale as they use the same data and rely on openreach
you won't get fibre any quicker regardless of ISP
that is up to you but 12 months ago all the ISPs would have told you exactly the same timescale as they use the same data and rely on openreach All the ISPs would have had the same information available. Some might have been more helpful explaining that the figures were only estimates, that they were outside their control, and that they were well known to be frequently wildly wrong. Our estimates were shifted back three months every three months for over a year before we got FTTC, and that is far from unusual.
you won't get fibre any quicker regardless of ISP That is true; except for Virgin if you are in their catchment, and some very specialist nich providers.
As it's for your job, you need BT business, not home, the home T's & C's say for home use not business.
My mate was in same situation to work from home, no Infinity, but ordered BT business who installed a new line from a cabinet just outside his new build estate and he got Infinity (and a business line). Job done.
2 years later when the estate developers, bothered to reply to BT/Openreach about installing an Infinity cabinet on the estate (which is why it was taking so long), a new cabinet was installed and Infinity home became available to all.
Really? Infinity package becomes available in ur area and not a peep from BT about it.
No but you would have thought that they would have sent a letter out or something. But not a peep.