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ray_dorset
Distinguished Guru
1,230 Views
Message 271 of 712

Re: BT Infinity issues for the last few days

Vigor 120 is an ADSL modem which won't work on fibre
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
geoffb77
Beginner
1,218 Views
Message 272 of 712

Re: BT Infinity issues for the last few days

Don't hold your breath. it said resolved by 2pm...... until 2pm passed

0 Ratings
MrBelter
Expert
1,158 Views
Message 273 of 712

Re: BT Infinity issues for the last few days

ADSL customers are also reporting problems.
0 Ratings
AdeFowler
Aspiring Contributor
1,120 Views
Message 274 of 712

Re: BT Infinity issues for the last few days

I've had massive problems all day: speed test is fine but multiple URLs failed to load. NatWest in particular has been a big problem. Thankfully it seems to be loading now (touchwood.) Tunbridge Wells, Kent by the way.

0 Ratings
CH-Tickhill
Beginner
1,085 Views
Message 275 of 712

Re: BT Infinity issues for the last few days

See what you mean about the press: 

 

http://www.theregister.co.uk/2014/12/12/bt_infinity_working_to_fix_the_problem_after_three_days_of_o...

 

Hopefully something will get sorted soon

0 Ratings
Jimrob84
Aspiring Contributor
1,081 Views
Message 276 of 712

Re: BT Infinity issues for the last few days

It's not just you Infinity lot, us ADSL types are suffering too. 

 

Sigining into the PSN  or using the playstation apps is proving impossible. Sky box often fails to load the on demand and catch up pages. 

 

Been going on for nearly two weeks now.

 

 

0 Ratings
PaddyB
Moderator
Moderator
1,008 Views
Message 277 of 712

Re: BT Infinity issues for the last few days

Hi Guys,

 

Thanks to those of you who have provided us with line details and tracerts, it’s been really useful for our tech teams. We’re still working on the issue, sorry it’s taking some time to get to the bottom of this. We’ll post further updates as soon as we can.

 

Thanks

 

PaddyB

Obiwanw
Aspiring Contributor
999 Views
Message 278 of 712

Re: BT Infinity issues for the last few days

Agreed I am on ADSL
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Stuartd
Aspiring Expert
984 Views
Message 279 of 712

Re: BT Infinity issues for the last few days

Was really hoping this would be fixed tonight so I can actually game tonight, got my hopes up today was the day.
0 Ratings
frustratedgirl
Contributor
969 Views
Message 280 of 712

Re: BT Infinity issues for the last few days

Still having issues this evening. Slow loading pages. Time outs. The usual. Now 12 days straight.
0 Ratings