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Contributor
302 Views
Message 11 of 13

Re: BT Infinity spped increase

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Downstream Line Rate(Mbps)

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Downstream Range(Mbps)

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Left in Jumper

  HighLowHighLow        

VDSL Range A (Clean)34.2257.45.6--Available----
VDSL Range B (Impacted)27.412.66.82.9--Available----
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Distinguished Sage
299 Views
Message 12 of 13

Re: BT Infinity spped increase

Your speed is currently limited to 20meg, perhaps due to previous instability.

The change from the 38 to the 52mbps service will have zero impact on your connection.

You could request an engineer to come and check your line however as you're below the 25meg lower threshold that you would have been given for your line when you signed up.
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Contributor
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Message 13 of 13

Re: BT Infinity spped increase

Thanks for that.

 

I'm loathe to do that and get lumbered with another £130 call out.

 

Last time the engineer replaced some internal wiring that should have been changed on the initial install but I still was charged Smiley Frustrated

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