cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
865 Views
Message 1 of 1

BT Internet SMTP outgoing server offline?

Hi,

I've just done an enforced password reset following another 'We've blocked your email address' .

I have Premium Email but use another Broadband Provider.

The web interface seems to be working, but when I try and update my Mac Plus email client, the server setting for SMTP says 'BT Internet (Offline) and the password field has a greyed-out 'Optional' string.

I can't sent any emails from the mac: a dialog comes up asking for the email SMTP server password, which then fails saying 'unable to verify'.

Does anyone know what I am doing wrong, or have any other suggestions?

0 Ratings