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Beginner
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Message 1 of 5

BT Mail Migrations - iPhone

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On my iPhone the mail app icon showed how many unread messages were in my Inbox.  It appeared as a little red circle in the corner of the icon. Since changing to BT mail this doesn't happen. If I open my mail box using the app on my iPhone the unread messages download altogether.  Can anyone help please?

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Recognised Expert
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Message 2 of 5

Re: BT Mail Migrations - iPhone

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I think the old Yahoo! system supported push email for iPhone. Could it be that the new system doesn't?

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Beginner
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Message 3 of 5

Re: BT Mail Migrations - iPhone

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Thanks for your reply. I think that explains it.
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Moderator
Moderator
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Message 4 of 5

Re: BT Mail Migrations - iPhone

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Hi Lorry0806,

 

You can set up push email for iPhone. To do this go to Settings -> Mail, Calendar, Contacts -> Fetch New Data and then changes to Push on and that should fix it.

 

Cheers

 

PaddyB

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Beginner
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Message 5 of 5

Re: BT Mail Migrations - iPhone

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Wonderful, thank you for your help.
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