BT Mail not synchronising across my iPad and iPhone.

[DMF]

I use BT Broadband.

[stevebrass]

Just tested it now. It defaulted to imap with no option to choose pop.

[DMF]

Checking some more, reading an email on my iPad is not reflected on Web mail. The message remains unread.

[DMF]

Thanks again for your continued help

So you managed to create a BTInternet email account on an iPad with IMAP enabled?

[stevebrass]

I did. But that was new email account (I have just come back to BT).

When I tried to connect my "old" account from a few years ago, I could access via webmail but not set up on my phone.

I changed the password via webmail and tried again. And that time it worked. So try a password change?

[DMF]

I delete email accounts from my iPhone and iPad turned them both off. I then turned on my iPad and recreated the email again, same problem. On my phone I had an IMAP option and a warning that Imay not be able to send or receive emails with SSL enabled. I cancelled the action and retried but without the IMAP option this time.

I have three BT Internet accounts. I wonder if  I’ll have to delete all of them and recreate.

Time for bed. Thanks again for your support.

[stevebrass]

Sleep tight!

Do try changing the password via webmail with one of your accounts.

[DMF]

I’ve now tried a few options with some success. I remove the mail account from my iPad and iPhone. I then turned both off. I then turned my iPhone on and even without a second page, for some reason it is not presented, I have an IMAP account but it still doesn’t synchronise with my web mail. The iPad still has the same problem. 
Thanks to all for helping to solve this problem. 

[stevebrass]

Good.

Have you tried changing your password via webmail?