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Morleydog
Beginner
1,201 Views
Message 11 of 20

Re: BT Mobile App no longer fit for purpose

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Yes same as everyone else here come on BT RESOLVE THIS ISSUE NOW!!!!!
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welling4x4
Beginner
1,155 Views
Message 12 of 20

Re: BT Mobile App no longer fit for purpose

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My BT wifi don't work at all. It never do's what it's ment to do.
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RobbieMac
Moderator
Moderator
1,127 Views
Message 13 of 20

Re: BT Mobile App no longer fit for purpose

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Hi everyone,

 

I am very sorry for the problem you are suffering with the BT Mobile app.  I just wanted to let you know that BT are aware of the issue and working on a fix ASAP.  When I get further info to share I will do so here on this thread

 

Sorry once again for the inconvenience this has caused.

 

Thanks,

 

Robbie

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PaddyB
Moderator
Moderator
1,091 Views
Message 14 of 20

Re: BT Mobile App no longer fit for purpose

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Hi Everyone,

 

Thanks for your continued patience while we looked into this issue and please accept my sincere apologies for the inconvenience this caused. 

 

I have some good news, the mobile team have let us know that their investigation found an problem and that a fix was implemented last night which cured the issue.  We are confident that you should have no further problems.  Sorry it took us a while to sort this out.

 

Cheers

 

PaddyB

Penguin3
Beginner
1,053 Views
Message 15 of 20

Re: BT Mobile App no longer fit for purpose

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Thanks. It all seems to be working fine.
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welling4x4
Beginner
1,047 Views
Message 16 of 20

Re: BT Mobile App no longer fit for purpose

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Well am GLAD someone's happy . Mine's STILL Not fit for purpose.
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Penguin3
Beginner
1,043 Views
Message 17 of 20

Re: BT Mobile App no longer fit for purpose

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Doh! had to reinstall the app and register again. Worked for wife too.
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bmcl26
Aspiring Contributor
1,039 Views
Message 18 of 20

Re: BT Mobile App no longer fit for purpose

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Thank you for the assistance now working properly.

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bmcl26
Aspiring Contributor
1,027 Views
Message 19 of 20

Re: BT Mobile App no longer fit for purpose

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Mine did not work until I reset it and got a new pin number.  Working fine since then.

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welling4x4
Beginner
1,019 Views
Message 20 of 20

Re: BT Mobile App no longer fit for purpose

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THANK's for that. But have had enough of BT Apps now. 😢😢😢
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