Seems many people having the same problem with the Amazon/iTunes vouchers, I am still waiting too, no acknowledgement that my claim was successful so I have no idea if or when I will receive the voucher! Seems silly that even though my broadband was activated after my mobile, I have received the BT reward card..... Very frustrating 🤔
The whole rewards thing from BT is a total rip off! I was told to wait 30 days before claiming my BT Reward card which I have just attempted to do. After having been shoved from one department to another I was told that because I rang to apply for a BT Sim instead of going on line I was not eligible, despite the paperwork that arrived with the Sim telling me to do precisely what I did!!!!
BT will be pleased to know that not only will I change my mobile provider in 12 months, I will even sooner change my landline and Broadband provider as well.
The online rewards for BT mobile are processed after 30 days after their cooling off/trial period. This is incase you are not happy with the coverage or handset.
BT broadband which is supplied/managed by Openreach rarely differs regardless of which ISP you use other than say virgin media.
After the 30 days you can claim the on online reward for BT Mobile and if you need to follow up with the rewards team to check the status of the reward use the following link