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Carl-OR
Aspiring Contributor
710 Views
Message 1 of 5

BT Mobile - Sony Xperia X headphone offer.

Hi,

 

Ordered Xperia X - 30GB deal on the 6TH december 2016 which included Free Headphones.

 

I'm sure it stated 30 days after the phone arrived for the headphones to arrive. 

However i have recieved nothing.?

 

Is it 30 days?

 

I have tried phoning BT, but they havent a clue what this offer is?

 

 

 

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4 REPLIES 4
NeilO
Moderator
Moderator
704 Views
Message 2 of 5

Re: BT Mobile - Sony Xperia X headphone offer.

@Carl-OR sorry about that they should have arrived by now, please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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NeilO
Moderator
Moderator
674 Views
Message 3 of 5

Re: BT Mobile - Sony Xperia X headphone offer.

Hi @Carl-OR I was calling there but was unable to reach you and my calls to your land line were disconnected. I wanted to let you know that we've organised another delivery of your head phones and you'll get a separate email confirming this shortly. 

 

Thanks

Neil

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Carl-OR
Aspiring Contributor
656 Views
Message 4 of 5

Re: BT Mobile - Sony Xperia X headphone offer.

Hi neil,

 

Thank you for your calls today. i wanted to apologies about the calls being disconnected on the landline, my mrs was on her mobile calling a plumber for a leaking boiler and you kept ringing whilst she was panicking LOL..

 

And funnily enough, i was in the telephone exchange and didnt have a signal.. LOL..

 

Thanks for your help.

 

Carl.

 

 

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NeilO
Moderator
Moderator
640 Views
Message 5 of 5

Re: BT Mobile - Sony Xperia X headphone offer.

@Carl-OR No problem at all, I was happy that I could help you get this sorted. 

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