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Edmund53
Beginner
707 Views
Message 1 of 3

BT Mobile customer care

I just had a refreshing experience on a support call for BT mobile.  I got through to the correct department within a reasonable amount of time, spoke to someone in the UK who was able to understand and help me with my problem.  Keep up the good work BT. (honest I am a BT customer)

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2 REPLIES 2
DavidM
Moderator
Moderator
688 Views
Message 2 of 3

Re: BT Mobile customer care

Great to hear some positive comments Edmund53. Thanks for taking time to share that.

Cheers

David
0 Ratings
DaveJFT
Contributor
566 Views
Message 3 of 3

Re: BT Mobile customer care

It's not very often people write to compliment on good customer care. Let me just add that (though I didn't get the outcome I wanted) I too have recently had a good experience with BT Mobile customer care with a technical problem I've got.

 

So, yes BT - keep up the good work!

 

Dave

0 Ratings