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Kobe
Beginner
1,926 Views
Message 1 of 5

BT Mobile on Blackberry

I have just bought a Blackberry 8520 to use on BT Mobile.  I had been told that I should be able to use my BT Mobile sim card on a Blackberry.

 

However, I have received a text message saying 'Sorry, we are unable to recognise your handset.'

 

Should I worry?  Please help!

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4 REPLIES 4
Raid1968
Aspiring Expert
1,916 Views
Message 2 of 5

Re: BT Mobile on Blackberry

Where did you buy it, is it locked to a network?

You might have to manually set up APN's for BT Mobile.

 

 

Raid

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Kobe
Beginner
1,909 Views
Message 3 of 5

Re: BT Mobile on Blackberry

Tnak you very much for your reply.

 

I bought it from Amazon.  I bought it 'sim free' and it's is meant to be unlocked.

 

I do not understand APN, so am going to look it up on Google.

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davepmyoung
Beginner
1,751 Views
Message 4 of 5

Re: BT Mobile on Blackberry

Did you get this sorted?  I have a similar problem, in that It won't recognize BTInternet mail

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Tramo
Newbie
1,153 Views
Message 5 of 5

Re: BT Mobile on Blackberry

I've posted elsewhere on this - I have the same issue.  BT have to 'resend service books', but apparently can't or won't.

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