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Zippee
Aspiring Contributor
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Message 1 of 8

BT Modem

Does anybody know if BT will supply a modem for a new Infinity order/install. I really don't want a HomeHub 5 because of the issues it has with dlna etc. I'm hoping to get them to provide a modem with my order, but I read they only provide a homehub 5 because the modem is built in.

Any feedback/infromation would be grealy appreciated.

Many Thanks
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7 REPLIES 7
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Message 2 of 8

Re: BT Modem

Hi Zippee,

 

From my experience, BT now only sell the BT Home Hub 5 with the Infinity packages. You could buy a BT Home Hub 4 and then a secondary modem if you wanted to.

 

Hope this helps.

imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 8

Re: BT Modem

Bt now only supply HH5 as already said.  you can still buy a modem at auction and then use HH5 no need to buy HH4



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871 Views
Message 4 of 8

Re: BT Modem

What's the point in buying a BT Home Hub 5 with a modem when it's already got one built in? The OP stated that he doesn't want to use a BT Home Hub 5.

imjolly
Distinguished Sage
Distinguished Sage
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Message 5 of 8

Re: BT Modem

if you read many posts on the forum people have found that using a modem with the HH5 (or HH4 there is little difference) that there connection was more stable.  The problem many have is drops in conection and the HH5 inbuilt modem appears to be the cause



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Zippee
Aspiring Contributor
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Message 6 of 8

Re: BT Modem

I think I'll pick up a drayek vdsl modem & Asus router. I've been told to avoid the homehubs like the plague due to the lack of dlna support. (I've got a nas drive & a server back up feeding media to playstaions etc).

I'll flog the homehub5 on ebay, if I have to have it.

Thanks for the replies.

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Ectophile
Distinguished Guru
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Message 7 of 8

Re: BT Modem

They will send you one with any new Infinity order.  If you really wanted to, you could send it back within 14 days under the Consumer Contracts Regulations.  The only advantage that I can see in doing so is that if you were to leave BT within 12 months, then they could not charge you for it.  If you intend to stay for 12 months, then you can do what you like with it.

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TimCurtis
Guru
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Message 8 of 8

Re: BT Modem


@Zippee wrote:
I think I'll pick up a drayek vdsl modem & Asus router. I've been told to avoid the homehubs like the plague due to the lack of dlna support. (I've got a nas drive & a server back up feeding media to playstaions etc).

I'll flog the homehub5 on ebay, if I have to have it.

Thanks for the replies.


The BT Modem is an OK piece of kit & can be got for around £20 at auction, then if you don't want to use the HH5 as a router something like an Asus RT-N66U is a good option. Get the HG612 modem rather than the ECI one though.

 

Alternatively get a vdsl modem/router like i have - an Asus DSL-AC68U - or a TP-Link W9980 (I think that's the right one) which is far cheaper than the Asus & works just as well.

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