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pe58
Aspiring Contributor
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Message 11 of 15

Re: BT NetProtectPlus with McAfee: Google Hijacker

Thanks DS.  I will have to psyche myself up for this, its a bit complicated for my level of expertise. pe58

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Distinguished Guru
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Message 12 of 15

Re: BT NetProtectPlus with McAfee: Google Hijacker

I know exactly where you're coming from.

 

Rather than try all that, have you tried what AQ suggested earlier?

 

Also, you could try using this Microsoft tool to see it this removes the browser hijacker - http://www.microsoft.com/en-gb/security/pc-security/malware-removal.aspx

 

The other thing to do is wait to see if anybody else has had a similar problem and hopefully they'll post on how they removed it.

-+-No longer a forum member-+-
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vofsanity2
Recognised Expert
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Message 13 of 15

Re: BT NetProtectPlus with McAfee: Google Hijacker


@pe58 wrote:

I have an option 2 contract which comes with BT NetProtect.


For the past week I have been afflicted by a Google Hijacker.

 

My google queries get diverted to sites I didn't ask for, such as Yell.com

 

Ihavenet.com is one of the sites involved, but there are others.

 

I have run full McAfee scan several times, but it doesn't seem to recognise the existence of this virus.

 

Anyone got any ideas of what to do.?

 

I use XP

 

pe58

 

 

 

 


Try running your browser without any addons.

Try http://173.194.78.94/   This should take you direct to the Google.co.uk webpage.

 

Do not use any Google search from a toolbar.

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pe58
Aspiring Contributor
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Message 14 of 15

Re: BT NetProtectPlus with McAfee: Google Hijacker

Still have the bug, but thanks for all the advice so far.

 

I have downloaded free copies of CClear, Spybot and TDSSKiller and Ad-Aware, Malwarebytes,  non of which cure it although Spybot does pick up that the security system has been compromised.[MicrosoftWindows Security Centre_disabled], but although it claims to fix it, the problem reappears the next time I scan the machine

I can only get System Restore to go back to the beginning of the month [Windows XP] which is not long enough to deal with the problem that way.  I havn't tried launching XP in safe mode and trying system restore that way.

 

There is an article in PCMAG claiming that Norton Anti Virus has a cure, but there is no way of checkeing that out before buying it. Anyway I have got McAfee.  Can it be possible that Norton found a cure for this thing in 2010 [the date of the article], but that McAfee and BT still haven't?

http://www.pcmag.com/article2/0%2c2817%2c2370676%2c00.asp

 

Something on my list of google hits has changed.  There used to be a green blob against each hit indicating that it was a safe site [or otherwise]. I think it was provided by McAfee.  Thats gone

 

Thanks for all the help.  If I find a cure I will let everyone know

pe58

 

 

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vofsanity2
Recognised Expert
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Message 15 of 15

Re: BT NetProtectPlus with McAfee: Google Hijacker

Pe58,

 

Have you tried HijackThis  (freeware)  from Trend Micro ?

http://www.filehippo.com/download_hijackthis/

 

This has to be used with caution but is probably the best tool to tackle this type of problem.

 

Feel free to PM me with the output log (if you cannot analyse it yourself) and I will see if I can spot the cause of the problem  or post the log here and let the community look at it.

 

 

 

 

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