Well I've just started getting my head around Windows 8 Pro which I installed today, and once again (I remember the fiasco with Windows 7) the bt.com site does not recognise it when I try and download the anti-virus software - it says it is not compatibile inspite of the notice saying it is.
Not really inspiring stuff.............
I have just purchased a new lap top with Windows 8 OS and although the BT website says that Net Protect is compatible with it, when I try to download it, it says it is not compatible......What is going on? The minimum spec details on the site say that it should be able to be downloaded, but it is not....
Theres a bit more information on this at www.bt.com/windows8
BT NetProtect Plus
We've become aware of a problem for Windows 8 users when downloading BT NetProtect Plus on bt.com. When downloading you'll get a screen saying you have an incompatible operating system.
We're planning to fix this by Monday 29 October. Please check back here on Tuesday 30 October.
Hope this helps 🙂
Just spoken to a helpful person at the helpdesk via the online chat. he has told me that NetProtect Plus will not be available until November 5th. Good job my new laptop comes with Macaffe already pre installed.
To be expected, the API needs to be updated in BT Netprotect plus to work with Windows 8.