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rfj247
Aspiring Contributor
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Message 1 of 28

BT Netprotect Plus & Windows 8

Is BT Netprotect plus software compatible with Windows 8?

 

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27 REPLIES 27
pottyperson
Distinguished Guru
Distinguished Guru
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Message 2 of 28

Re: BT Netprotect Plus & Windows 8

Many peoiple think it's not very compatible with Windows, full stop. See here and many other threads in this forum.

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john46
Distinguished Sage
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Message 3 of 28

Re: BT Netprotect Plus & Windows 8

I understand Windows 8 will have an advanced version of MSE it should not need additional security Glad i no longer use any version of windows now every thing here is now MAC
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towen
Aspiring Contributor
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Message 4 of 28

Re: BT Netprotect Plus & Windows 8

Any news - now that Windows 8 is out ?

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starkemj
Beginner
4,284 Views
Message 5 of 28

Re: BT Netprotect Plus & Windows 8

Well I've just started getting my head around Windows 8 Pro which I installed today, and once again (I remember the fiasco with Windows 7) the bt.com site does not recognise it when I try and download the anti-virus software - it says it is not compatibile inspite of the notice saying it is.

 

Not really inspiring stuff.............

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john46
Distinguished Sage
4,281 Views
Message 6 of 28

Re: BT Netprotect Plus & Windows 8

not at this time as it is a McAfee product its down to them to provide updates like BT desktop help a windows 8 version is not available until November 27th
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Heavy_Metal_Blue
Aspiring Contributor
4,205 Views
Message 7 of 28

Re: BT Netprotect Plus & Windows 8

I have just purchased a new lap top with Windows 8 OS and although the BT website says that Net Protect is compatible with it, when I try to download it, it says it is not compatible......What is going on?  The minimum spec details on the site say that it should be able to be downloaded, but it is not....

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DeanM
Moderator-Retired
4,200 Views
Message 8 of 28

Re: BT Netprotect Plus & Windows 8

Theres a bit more information on this at www.bt.com/windows8

 


BT NetProtect Plus

We've become aware of a problem for Windows 8 users when downloading BT NetProtect Plus on bt.com. When downloading you'll get a screen saying you have an incompatible operating system.

We're planning to fix this by Monday 29 October. Please check back here on Tuesday 30 October.



Hope this helps 🙂

Dean
BTCare Community Mod

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Heavy_Metal_Blue
Aspiring Contributor
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Message 9 of 28

Re: BT Netprotect Plus & Windows 8

Just spoken to a helpful person at the helpdesk via the online chat.  he has told me that NetProtect Plus will not be available until November 5th.  Good job my new laptop comes with Macaffe already pre installed.

 

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ryant704
Guru
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Message 10 of 28

Re: BT Netprotect Plus & Windows 8

To be expected, the API needs to be updated in BT Netprotect plus to work with Windows 8.

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If this answered your question please click "Mark as Accepted Solution" below.
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