So, the Openreach engineer has just left. Informs me everything is fine on the line. Of course, I expected this as it always works fine during the day. Give it a few hours and we'll be back to square 1. 😞
So, after the engineer visited today, I completed a tracert to bbc.co.uk. Results here.
At this time, I was getting reasonable expected speed. Approx 55mb download, 10mb upload.
Just now, I have completed the same test. Note the differences:
Apparently there was no fault when tested. I cant accept that is the case and that there must be something wrong in the infrastructure. Just now I am getting 3mb download.
Can this be correct?
It's wired. Tried several cables on multiple devices. All similar results. (Trained as a cisco engineer many years ago, so familiar with diagnosing faults. Annoyingly, can't fix them when you don't have access to the infrastructure!).
Anyway, BT have agreed to send out an engineer out of normal hours and will be getting a late night visit when the issue is actually occurring. Waiting on a call back just now not agree the evening they will visit.
It's 3.41 and he is here now. I thought this was "in-hours".
So again, we go through the same process. Testing the line, when it works, no issues I expect.
Complete and utter joke BT!