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fawziamustafa
Beginner
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Message 1 of 4

BT OPENZONE - WITH ORANGE

Hi,

 

I have access to BT Openzone through my orange mobile phone account. My username and password worked fine at my work place for over 5 months however recently I have problems connecting -I keep getting an error message saying my username and password are incorrect. Orange have reset my username and password and told me there are no problem from there side. How do I check if my account has been locked and what the process is to get it unlock.

 

 

Your help would be appreciated greatly.

 

Kind Regards

 

fawzia

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3 REPLIES 3
gg30340
Distinguished Sage
Distinguished Sage
446 Views
Message 2 of 4

Re: BT OPENZONE - WITH ORANGE

Try the BTWifi help line 0800 022 33 22

fawziamustafa
Beginner
438 Views
Message 3 of 4

Re: BT OPENZONE - WITH ORANGE

thanks i will give this a try... do you know the opening hours?

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gg30340
Distinguished Sage
Distinguished Sage
434 Views
Message 4 of 4

Re: BT OPENZONE - WITH ORANGE

I think it's 24/7 for technical help and 9 to 5 weekdays for billing.

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