BT OPENZONE - WITH ORANGE

[fawziamustafa]

Hi,

I have access to BT Openzone through my orange mobile phone account. My username and password worked fine at my work place for over 5 months however recently I have problems connecting -I keep getting an error message saying my username and password are incorrect. Orange have reset my username and password and told me there are no problem from there side. How do I check if my account has been locked and what the process is to get it unlock.

Your help would be appreciated greatly.

Kind Regards

fawzia

[gg30340]

Try the BTWifi help line 0800 022 33 22

[fawziamustafa]

thanks i will give this a try... do you know the opening hours?

[gg30340]

I think it's 24/7 for technical help and 9 to 5 weekdays for billing.