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WDVince
Beginner
852 Views
Message 1 of 16

BT Openreach FTTP

Hi. This probably isn't the right place, but.....
I live in Exeter, 0.7 miles from my exchange and at this moment still waiting on a connection to this Superfast Broadband I keep hearing about.
In my area we are expected to receive FTTP rather than FTTC. I know for a fact that the Fibre cables were laid at least 3 years ago, although I'm fairly sure it's now 4 years. I know this as my neighbour was serving them drinks as it was the middle of Summer and the Openreach guys were telling us all about it.
At the moment my exchange is saying it's super fast ready - yet my postcode is still under review. I had been speaking to Mr Franklin by email via nga enquiries, but this email address has since disappeared!
I was last advise that it would go live by the end of December 2013. It didn't happen and I was then told by BT it would be March/April of 2014. Well.... Here we are in 2015 and still on ADSL with no fibre in sight. I have been told that my telegraph pole is able to offer FTTC (it's wired up for it) until Openreach can offer FTTP, but still we have nothing. It's frustrating that in this day and age we can't make use of fibre broadband, you can't contact Openreach and my 4G is quicker that my home broadband! Any ideas anyone? It's really starting to irritate me.
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15 REPLIES 15
ray_dorset
Distinguished Guru
845 Views
Message 2 of 16

Re: BT Openreach FTTP

What does the DSL checker say? www.dslchecker.bt.com
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WDVince
Beginner
839 Views
Message 3 of 16

Re: BT Openreach FTTP

ADSL checker says Under Review. It's been like this for a long time. I'm not covered under the BDUK roll out either. Frustratingly areas around me are connected, but Openreach said they needed to upgrade my street cabinet. I was happy with that until an SFI engineer told me as its FTTP, it would bypass a street cabinet anyway. All very frustrating and confusing.
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WDVince
Beginner
825 Views
Message 4 of 16

Re: BT Openreach FTTP

Sorry, I was referring to the Openreach checker. Here's what the ADSL checker says.


Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

WBC ADSL 2+ Up to 11 -- 6.5 to 15 Available
WBC ADSL 2+ Annex M Up to 11 Up to 1 6.5 to 15 Available
ADSL Max Up to 6 -- 5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Copper Multicast -- -- -- Available
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ray_dorset
Distinguished Guru
820 Views
Message 5 of 16

Re: BT Openreach FTTP

Did it confirm your exchange and say you're connected to a cabinet? If so, which one?
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WDVince
Beginner
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Message 6 of 16

Re: BT Openreach FTTP

It says my Exchange is Exeter and served by cabinet 43.
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imjolly
Distinguished Sage
Distinguished Sage
802 Views
Message 7 of 16

Re: BT Openreach FTTP

unfortunately your cabinet does not show any estimated dates for fibre connection



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ray_dorset
Distinguished Guru
801 Views
Message 8 of 16

Re: BT Openreach FTTP

Sorry, all I can suggest is you contact Openreach using their web form https://www.superfast-openreach.co.uk/faq/contact-us-form.aspx

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WDVince
Beginner
798 Views
Message 9 of 16

Re: BT Openreach FTTP

Thanks for your reply. Very frustrated considering I live so close to the exchange.
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ray_dorset
Distinguished Guru
795 Views
Message 10 of 16

Re: BT Openreach FTTP

I don't see the web form either, so sorry once again.
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