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dsouzacolin
Newbie
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Message 1 of 4

BT Openreach Telephone Landline Fault

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Today I had my BT Openreach installed. My telephone landline no longer works. When I plugged my analogue phone into the Tel 1 or Tel 2 socket I receive an intermittent beeping tone. I plugged my Sky +HD into the Tel 1 and the phone line connection is recognised. Do I need to call an engineer or is there a simple solution ?

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3 REPLIES 3
Distinguished Guru
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Message 2 of 4

Re: BT Openreach Telephone Landline Fault

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Should you not be plugging into the normal phone socket?

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dsouzacolin
Newbie
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Message 3 of 4

Re: BT Openreach Telephone Landline Fault

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When I plug my phone into the normal phone socket I'm getting no tone.
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dsouzacolin
Newbie
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Message 4 of 4

Re: BT Openreach Telephone Landline Fault

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I phoned BT 0330 1234 151 from my mobile this morning. The Call Centre phoned me back and had diagnosed the fault from the exchange. I was told that it would take 3 working days for an engineer to look at the fault. This evening my landline was working again. Smiley Very Happy

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