Can anyone explain the massive disconnect between these two companies?
i am moving house next month and have so far been told
FTTC full by BT
FTTC full by openreach but capacity upgrade by september
FTTC order available by BT - so placed
All checkers then saying FTTC fine
checkers switched to waiting list
Openreach tell me g fast available but FTTC not yet
call BT to change order to G fast and told it’s not available
left not knowing if I’m going to be stuck with 1-2 ADSL when I move in
Who are you speaking to at Openreach?
Someone from the “Fibre Enquiries Team”. They seem to be able to confidently tell me the FTTC cabinet is full but due an upgrade but that I can get G fast. Yet BT have accepted my order and the date committed etc for FTTC but say no G Fast.