I'm sorry you're having problems with your Parental Controls. Did you manage to get this fixed?
If not, I'll be able to get this sorted for you. You can send me in your details using the "Contact the Mods" link found in my profile.
Thanks for getting in touch.
I can confirm that this issue is still unresolved.
I tried but haven't been able to locate the "Contact the Mods" link on your profile page.
Can you send me a hyperlink please.
I can confirm the offline team have successfully reinstated Parental controls on my account.
Many thanks for your help with resolving the problem and for following up.
Hi, I have the same problem. My parental controls used to work but I logged into my bt hub to allow my kodi box (which I no longer use) so I want try to enable the controls again and it just says unavailable. How do I get the option to turn then back on. I have tried looking at your profile and can't see contact the mod or anything and I am viewing the full site. Thanks.