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empresso
Aspiring Contributor
537 Views
Message 1 of 2

BT Parental Controls pop up misery

Using an iPad and since this evening been having massive problems with BT Parental Controls pop up.
It is intruding on every web page and whether I click on set up or no thanks, still it won't go away, making it impossible to use the Internet. It blocks every page and I have to force quit each time. I neither want nor need parental controls but I have tried activating them via MyBt - pop up still appears.
I have tried deleting them permanently - pop up still appears.
Tried Live Chat, reset my hub (Home Hub 3) - pop up still appears
Please could a mod advise me on this, - this pop up is a gross intrusion, it is stopping me from operating my business and I am on the point of cancelling my service.
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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
517 Views
Message 2 of 2

Re: BT Parental Controls pop up misery


@empresso wrote:
, it is stopping me from operating my business and I am on the point of cancelling my service.

Welcome to the BT Residential Customers forum

 

BT do not permit you to use a residential account to run a business, as its against their T&Cs.

 

If you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

 

BT Business users should not be seeing the Parental controls.

 

A phone line and Business Broadband costs £22 a month at present.

http://business.bt.com/

 

 




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