cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
f3z
Beginner
10,618 Views
Message 1 of 3

BT Player - doesn't open

Just set up my new YouView box today, but the BT player button doesn't do anything ! The remote responds but the player doesn't open. Everything else works ok

 

Any ideas??!!

0 Ratings
2 REPLIES 2
jam2000
Recognised Expert
10,610 Views
Message 2 of 3

Re: BT Player - doesn't open

Its probably not been activated yet?

0 Ratings
SiCo
Contributor
10,607 Views
Message 3 of 3

Re: BT Player - doesn't open

sounds like you haven't updated your software, check the box is connected to the homehub and you have internet, you can try using BBC iplayer, if that works then the box has an internet connection.

 

Then go to settings> device management> check for software update.

0 Ratings