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Christine
Aspiring Expert
4,702 Views
Message 1 of 4

BT Premium Email and Windows Mail

IF I was to change ISP, I can keep my BT email address by paying £1.50pm for BT Premium mail.

 

I can use Windows Live Mail or Outlook to access my emails as well as webmail, so the same as now with BT BB, so far so good.

 

Questions.

 

Can I have sub accounts with BT Premium mail included for the £1.50?

I read this 'You must wait at least seven days until you have left BT to subscribe to this service'

Why can't I swop straight over on the same day IF I changed ISP's?

Will I loose a weeks worth of emails?

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3 REPLIES 3
Community Manager
Community Manager
4,671 Views
Message 2 of 4

Re: BT Premium Email and Windows Mail

Hello Christine,

You can get 1 primary email account, and up to 4 sub accounts included in the £ 1.50 monthly charge. The email account will still work for a while after you cancel your broadband, so you don't have to worry about it not working before you can sign up to Premium Mail.

Ta,

Stephanie
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Christine
Aspiring Expert
4,660 Views
Message 3 of 4

Re: BT Premium Email and Windows Mail

Thanks for the info Stephanie,...Smiley Happy

 

regards,

 

Christine

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kimbo
Newbie
4,181 Views
Message 4 of 4

Re: BT Premium Email and Windows Mail

I spent over two hours on phone to ensure that I would be able to keep one of email accounts that we use for business and was assured that it ok via premium mail.  I have triied today to sign up and keeps saying username is in use.  Please can somebody help me because I cannot lose this address.  Any advice appreciated.

 

 

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