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Aspiring Expert
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Message 1 of 2

BT Premium Email and missing sub-accounts?

I have just upgraded my Primary BT Internet/Yahoo primary e-mail address to a BT Premium e-mail account to avoid the accounts being deleted - though I only received the notification e-mails warning this would happen from BT on one of my sub-accounts not my primary account!

 

However, when looking at the BT Yahoo account pages - it only lists 2 of my existing sub accounts there and says I have "8 available" (i.e. to create).

 

Is there any way of getting a list of all my sub-accounts and confirming they have all been upgraded?

 

Many thanks

Sunil

 

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Moderator
Moderator
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Message 2 of 2

Re: BT Premium Email and missing sub-accounts?

Hi gt94sss2,

 

I can check this for you,  Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.

Cheers

Neil

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