I only registered here because there did not seem to be any way of giving BT any feedback. I could not find a route through the contact pages which was relevant to devices.
I just bought a BT Premium Phone Trio as a knee jerk reaction to a sudden spate of early morning nuisance calls. As far as dealing with nuisance calls is concerned, the phone does its job. I synced my iPhone with the BT phone so I hope that the problem is solved. Or at least almost.
I discovered to my near horror that when I got a call on my mobile, every phone in the house rang. Not only that but when I was talking to the person on my mobile, the hose phones continued ringing.
After the necessarily very short call, I went through the instructions and found that there is no way to disable this and no way to even turn the ringing volume down for this 'feature'. To add to the frustration, it also became apparent that there is no consumer method to update the firmware so apart from unpairing the mobile, the problem will not be going away.
How did this 'feature' get approved without anybody asking whether or not there should be a way to disable it? What if one person in the house is on call? The whole house has to wake up. Sometimes, it is nice to put mobiles on silent for many reasons and sometimes it is not necessary for everybody in the house to know that somebody is getting a call on their mobile.
As I said, I have figured out to simply unpair my mobile but then I have to resync every time I get a new contact.
The BT Premium Phone is a great idea but it feels like the call blocking facility is the only aspect which had any thought.
