Hi,
Following the purchase and arrival of the above last weekend, we have one faulty handset - full details were supplied as this is at the start of the 12 month guarantee. All restart/battery options were explored.
Reference number #200601-002600. was given to us and now we have not heard back from you.
Please can you update.
Thanks
This is only a customer to customer forum @Rosestone99 , you need to follow up with whoever you dealt with initially.