BT Rewards - Pure prepaid

[JohnC2]

Hi @salfeit I'll get the sent to you again shortly.

Cheers

John

[salfeit]

Hi,

thanks for re-sending the message and forwarding the matter to the Rewards Team. As yet there has been not contact from them. Can I contact them directly?

Thanks.

[JohnC2]

Hi @salfeit Reply back to the email if you haven't heard from the voucher team and we can chase it up for you.

Cheers

John

[salfeit]

Hi,

No, I have not heard anything from the voucher team yet. Not sure what their workload is like so do not know how long to wait before chasing them.

Thanks

[salfeit]

hi,

still not heard anything from the Rewards Team. Can I contact them directly as this is beginning to drag on now.

Thanks

[salfeit]

Hi,

Still no word from anyone.

Thanks

[NeilO]

@salfeit Sorry about that, I can see notes indicating the voucher team have reissued you with your reward card on the 30/11/16 and it can take up to 30 working days to arrive. 

[salfeit]

Hi,

Thanks for letting me know and for the assistance with this.

Regards