BT Smart Hub 6XA - latest firmware

[richardhsmith329]

Hi, 

I'm running the Smart Hub on an ADSL line (17 down/1 up).  According to the technical log, the firmware is SG4B1A006100 and hasn't been updated for over two years (09-May-2018).  

I assume this is still a current product, so surprised no updates have been pushed out (even one to change to the new branding!).  Is this the latest version? 

[RobbieMac]

Hi @richardhsmith329 

Welcome to the Community and thanks for your post!

Sorry that your firmware hasn't been updated.  That's a long time to still be on that firmware.  We can get this sent off to get it updated to the latest version.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie