Unbelievably, BT Technical Support didn't mention the MyBT App! They were asking me to login via the browser. I will re-install the SmartHub 2 and try this route (Firmware requirements noted).
you can still turn 2.4 or 5ghz off or on in hub using browser and save the changes you don't need the app for that but you do need app for parental controls
@imjolly wrote:
you can still turn 2.4 or 5ghz off or on in hub using browser and save the changes you don't need the app for that but you do need app for parental controls
In that case it would seem like a browser issue, perhaps try a different web browser?
Its sounds like a lot of extra effort for nothing, if your HH6 works fine, and you are not interested in the BT Complete Wifi Solution, which the smart hub 2 was intended for.
hi , did the new hub work , I have tried switching off 5Khz without success ,
Thanks
Ken
sorry , just seen your other post , Should I ask them for an oldhub
Ken