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Distinguished Guru
Distinguished Guru
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Message 11 of 65

Re: BT Smarttalk security.

@DS  When the icon disappears the app stops running. Looks as though the persistence of the icon and your battery depletion are hand in hand.

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Distinguished Guru
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Message 12 of 65

Re: BT Smarttalk security.

There must be a little bit of it 'still alive' all the time, or we wouldn't have to select dialer or the app when trying to make a call.

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Distinguished Sage
Distinguished Sage
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Message 13 of 65

Re: BT Smarttalk security.

DS

 

you can see it when you select a contact from contact list (not smarttalk contact list) but when you try and phone selecting smarttalk you cannot connect and then the smarttalk notification appears suggesting app starts. you can then repeat phoning the same contact and it will now dial as normal using smarttalk - or at least that is how it works on my S2



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Distinguished Guru
Distinguished Guru
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Message 14 of 65

Re: BT Smarttalk security.

My HTC behaves exactly as it always did unless I launch the app. I can only access the SmartTalk dialler by tapping the app icon; the option does not appear if I use the phone's own icon or select a number from the contacts list.

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Distinguished Expert
Distinguished Expert
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Message 15 of 65

Re: BT Smarttalk security.


@pottyperson wrote:

My HTC behaves exactly as it always did unless I launch the app. I can only access the SmartTalk dialler by tapping the app icon; the option does not appear if I use the phone's own icon or select a number from the contacts list.


Between all the posters we may have discovered a weakness, but not a serious one.

As DS says you can force a close of the app. I did it by (HTC) settings>manage apps>BT SmartTalk>force stop. It's a long winded approach though.

I assume that this is DS's method.

It's not a good idea to put a permanent extra drain on the battery, so I have set a routine in the past of shutting down "wifi" and "mobile" processes from the main screen, if the phone is to be left idle. The phone memory will presumably still be in use by BT SmartTalk, however.

 

There are some moans on the google play reviews about the notification be there too long and not being able to stop the app. Is a there a need for update to the app, I wonder?, although it's still early days.

 

Mine's HTC Desire 1st issue BTW.

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Distinguished Guru
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Message 16 of 65

Re: BT Smarttalk security.


@imjolly wrote:

DS

 

you can see it when you select a contact from contact list (not smarttalk contact list) but when you try and phone selecting smarttalk you cannot connect and then the smarttalk notification appears suggesting app starts. you can then repeat phoning the same contact and it will now dial as normal using smarttalk - or at least that is how it works on my S2


After looking for a contact on my phones contact list, I click the call button - I then have 2 options pop up, normal (dialler) or via the app. I've never tried selecting smartwifi unless I opened the app first.

 

I was hoping that once I'd force closed the app, it wouldn't keep bringing up the app as a choice. If I call a mobile I use my mobile number, if I call a landline (or 0800 etc), when I bothered to use the app (I had nothing but hassle with it), then I'd rarely use the app or just grab the landline phone.

 

 

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Distinguished Guru
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Message 17 of 65

Re: BT Smarttalk security.


@pottyperson wrote:

My HTC behaves exactly as it always did unless I launch the app. I can only access the SmartTalk dialler by tapping the app icon; the option does not appear if I use the phone's own icon or select a number from the contacts list.


Not 'ere. I have to manually select an option - dialler or smartwifi (even with the app closed).

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alan4861050
Beginner
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Message 18 of 65

Re: BT Smarttalk security.

You'll get the option to use Smarttalk even if the App isn't currently running (The Android O/S will start it up in response).

A Menu->Exit option would probably be a good idea.

 

Do the people developing the App see this forum, or is there some other way of getting feedback to them?

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Distinguished Guru
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Message 19 of 65

Re: BT Smarttalk security.


@Ribblelancs wrote:

@pottyperson wrote:

My HTC behaves exactly as it always did unless I launch the app. I can only access the SmartTalk dialler by tapping the app icon; the option does not appear if I use the phone's own icon or select a number from the contacts list.


Between all the posters we may have discovered a weakness, but not a serious one.

As DS says you can force a close of the app. I did it by (HTC) settings>manage apps>BT SmartTalk>force stop. It's a long winded approach though.

I assume that this is DS's method.

It's not a good idea to put a permanent extra drain on the battery, so I have set a routine in the past of shutting down "wifi" and "mobile" processes from the main screen, if the phone is to be left idle. The phone memory will presumably still be in use by BT SmartTalk, however.

 

There are some moans on the google play reviews about the notification be there too long and not being able to stop the app. Is a there a need for update to the app, I wonder?, although it's still early days.

 

Mine's HTC Desire 1st issue BTW.


Yes

 

and

 

Yes imho - app closed should stay closed and (as imj has kindly pointed out and I didn't know) the app should not be running for 30 mins. I did have the trial app and at one point the app wasn't always on the upper left of my (android) screen. This was way before the 30 mins had elapsed

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Distinguished Guru
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Message 20 of 65

Re: BT Smarttalk security.


@alan4861050 wrote:

You'll get the option to use Smarttalk even if the App isn't currently running (The Android O/S will start it up in response).

A Menu->Exit option would probably be a good idea.

 

Do the people developing the App see this forum, or is there some other way of getting feedback to them?


There is a BT rep whom dealt with this with our CL's on their VIP Lounge - maybe he could be asked to post on this open forum;)

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