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Contributor
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Message 1 of 3

BT Speed Test not working for me

Cab anyone confirm or check if there are issue with the BT speed test page -I see all teh graphics then the page saying it can take 45 seconds to produce the results displays then I received the following:

 

We haven't been able to complete the speed test at this time. 

This may be due to a problem with the speed tester, or your line may be running very slowly. 

Click here for advice on how to improve your speed > 

Click here to try an alternative speed tester >

 

 

My spped is above what is quoted so I know it not a slow speed.

 

Thnaks all (yes I am aware there are other speed test sites)

 

Lee

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Highlighted
Distinguished Expert
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Message 2 of 3

Re: BT Speed Test not working for me

It does that from time to time - probably down to crack Indian programming.

Leave it for an hour, day, week, month or so and it will start to work.
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Highlighted
Contributor
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Message 3 of 3

Re: BT Speed Test not working for me

hi thanks for the reply

 

Its was working about 10 days ago 🙂

 

Lee

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