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MiloM3
Aspiring Contributor
748 Views
Message 1 of 29

BT Speedtester

Is anyone else having problems with BT Speedtester? www.speedtester.bt.com

 

It takes ages to load on my desktop PC which is connected via ethernet to BT Option 3, but when I load it on another computer connected to a different ISP it loads fine.

 

All settings are correct on both machines.

 

Thanks

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28 REPLIES 28
jjgraphics
Recognised Expert
729 Views
Message 2 of 29

Re: BT Speedtester

Yes, its not working here at all.

 

The BT Speedtester rarely works reliably for very long. Try using another, such as:

 

http://www.mybroadbandspeed.co.uk/speedtest

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Icarus5000
Contributor
690 Views
Message 3 of 29

Re: BT Speedtester

The www.speedtester.bt.com is run, managed and maintained by BT so therefore will only work on average once out of every one hundred try’s.

 

You are better off using a third party speed tester;

 

www.speedtest.net

 

www.speedtest.bbmax.co.uk

 

Or the BBC one is really good.

 

http://www.bbc.co.uk/iplayer/diagnostics

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ippylad
Aspiring Contributor
680 Views
Message 4 of 29

Re: BT Speedtester

The BT Speedtester is a joke, it doesnt work in peak times (the time when most people have issues) and in my case it will not accept any of my details to run a test. BT have given me my Service ID and still no joy! Yet they insist you use this to show you have a fault!!

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Distinguished Sage
678 Views
Message 5 of 29

Re: BT Speedtester

The speedtester had issues yesterday during some update work but is working ok now  Other isp's also use the BT  speedtester as well it is the universal  excepted test  as it is the only one that shows IP Profiles 

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jjgraphics
Recognised Expert
675 Views
Message 6 of 29

Re: BT Speedtester

Still not working here.

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Distinguished Sage
Distinguished Sage
662 Views
Message 7 of 29

Re: BT Speedtester

not working for me either - can't even get on to the page



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Moderator
Moderator
653 Views
Message 8 of 29

Re: BT Speedtester

Hi guys,

 

Thanks for posting. I'll check with wholesale and get back to you once we get any updates.

 

Cheers

 

David

Community ModeratorDaveM
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NilSatisOptimum
Recognised Expert
642 Views
Message 9 of 29

Re: BT Speedtester

Its flying now, however its kept working .  Only checking due to dropped profile.

Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....
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jjgraphics
Recognised Expert
627 Views
Message 10 of 29

Re: BT Speedtester

Still not working here (0118).

 

Browser said: "Contacting speedtester.bt.com" for almost five minutes before first page loaded VERY slowly. Then clicking on the the "ADSL and Fibre to the Cabinet (FTTC) Speed Test " button produced no response.

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