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MikeyLeeeeee
Beginner

on ‎05-10-2020 13h45

1,261 Views
Message 1 of 5

BT Sport App Blurry on BT Box

Hi all, 

 

New too BT, I have had it for just under a week and it suffers with inconsistent motion blur when streaming. Trying to watch TUF and every time the camera angle swings I just see a blur. Anyone know a fix or experienced the same?

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4 REPLIES 4
Anonymous
Not applicable

on ‎05-10-2020 13h54

1,256 Views
Message 2 of 5

Re: BT Sport App Blurry on BT Box

Blurring is often related to the speed of your connection, what sort of device is this on and is it connected to your hub by ethernet cable or Wi-Fi?

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zulu17
Distinguished Guru
Distinguished Guru

on ‎05-10-2020 13h57

1,255 Views
Message 3 of 5

Re: BT Sport App Blurry on BT Box

Hi @MikeyLeeeeee 

Could you confirm how you are watching the TUF ?

The BT TV (Youview Box) has the live/recordable BT Sport Channels  from the EPG (Guide) and also the BT player that has catchup. Is this what you are using ?

or are you using the BT sport app on a device to stream/cast to your TV ?

 

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MikeyLeeeeee
Beginner

‎05-10-2020 14h35 - edited ‎05-10-2020 14h36

1,246 Views
Message 4 of 5

Re: BT Sport App Blurry on BT Box

It's on the youview box, using the catch up app. It is hardwired into the wireless plug device provided by BT. Thanks guys.

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Anonymous
Not applicable

on ‎05-10-2020 14h45

1,238 Views
Message 5 of 5

Re: BT Sport App Blurry on BT Box

My first suspect would be the mini connectors. Is it at all possible to temporarily run an ethernet cable between the hub and the Youview box or, if not possible, move the Youview  box nearer to the hub so that you can (just for troubleshooting purposes)

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