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cal1304
Beginner
828 Views
Message 1 of 18

BT Sport Channel is not there

Ok new Problem!  My Viewing card came today which has been activated!  but when i scan for new channels it doesn't find BT Sport!  its simply not there at all!!!  i have all the other channels just no BT Sport!!

 

I have a BT Vision+ box with BT Broadband (not fibre)

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17 REPLIES 17
StewM
Guru
826 Views
Message 2 of 18

Re: BT Sport Channel is not there

Where are you looking? You should have channel 57 - 59?

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cal1304
Beginner
817 Views
Message 3 of 18

Re: BT Sport Channel is not there

when i try go on those channels it say unavailable

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pottyperson
Distinguished Guru
Distinguished Guru
816 Views
Message 4 of 18

Re: BT Sport Channel is not there

As Stew says. You should get the channels with or without the card, but if it's without or if the card is faulty you'll just see an "Encrypted Channel" message. Not so. I've caught up now!

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StewM
Guru
813 Views
Message 5 of 18

Re: BT Sport Channel is not there

Actually PP, through the Vision Box I can only see Channel 57. On my TV I can see 57 - 59. The Vision Box must block 58 & 59?

So perhaps there is different software for BT Sports over Freeview?

cal1304
Beginner
806 Views
Message 6 of 18

Re: BT Sport Channel is not there

there is nothing there 😞  I have been told by BT Staff that I can get the channels and i have also been told that i cant get the channels!

 

2 hours on the phone and i am still none the wiser

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StewM
Guru
804 Views
Message 7 of 18

Re: BT Sport Channel is not there

Do you not see any of 57, 58 or 59?

 

Can you see ITV 3?

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cal1304
Beginner
799 Views
Message 8 of 18

Re: BT Sport Channel is not there

nope i don't have any of those channels

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StewM
Guru
789 Views
Message 9 of 18

Re: BT Sport Channel is not there

OK, lets back track a little.

Before the card arrived, could you see channel 57?

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cal1304
Beginner
786 Views
Message 10 of 18

Re: BT Sport Channel is not there

no the channel has never been there

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