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Aspiring Contributor
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Message 1 of 2

BT Sport HD Quality Issue on Youview

The picture on the BT sports HD channels seems to pixelate every 30 seconds or so and sometimes when it happens I get the onscreen error message IPC6023. I'm on BT infinity 2 and I get the full 75mb download speed. The youview box is connected directly via ethernet to a HH3. It's almost as if, at times, there is not enough bandwidth for the stream.

 

I've just done a speedtest and bandwith to confirm my download speed.

 

http://www.speedtest.net/my-result/2876227277

 

Neil

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1 REPLY 1
Aspiring Contributor
430 Views
Message 2 of 2

Re: BT Sport HD Quality Issue on Youview

I am also having this problem. Youview box connected via ethernet. Nothing else downloading. And I get random sound loss, distorted picture and freezing.

 

Not a good start BT Sport. I have emailed BT to get some answers.

 

 

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