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Thanks for confirming that @adamashby.
Can you please drop me over an email with your details and I'll take a look at this for you. You'll get the contact the moderators link in my profile. We're very busy at present so it's taking longer than expected to reply but once you submit the details we'll get to you in turn.
Thank you for taking my call today. The BT TV team have got back to me and asked if you could try resetting your Youview in maintenance mode as this should cure the issue.
Please give that ago and let me know if that has fixed the issue?